Magnum Bikes Team

If your e-bike’s brakes are squeaking, it's best to inspect your brake pads and rotor. Most likely, the brakes need to be re-aligned or the brake pads need to be replaced.   Here are how-to videos ...

First, check your motor's connection cables. Make sure they're all secure.  Next, unplug the motor cutoffs from your cable tree. If the motor engages, the motor cutoffs are not operating properly a...

Your Magnum e-bike comes with a rear hub geared motor. The motor has its own internal planetary gear transmission.  The mechanical gears on your e-bike are externally attached to the motor wheel; t...

To qualify for a return, you must meet the following requirements: 1. Request your return within 14 days of the delivery date 2. There must be fewer than 10 miles logged on the odometer 3. E-bike m...

We offer 3 convenient shipping & assembly options to choose from:  When you order online and ship to an authorized Magnum Dealer, a professional mechanic will assemble your e-bike on arrival. Whe...

If you need to cancel an order from our website before it ships, please email Info@MagnumBikes.com and we will cancel and refund the order. You will receive a confirmation email once the order is c...

Once you place an accessories/service part order, we ship in an average of 1-3 business days. From there, most part orders will be delivered within 1-3 business days once shipped. Magnum Bikes acce...

When you place an order on our site, you'll receive a confirmation email letting you know that we received your order and are processing the request.  Orders typically ship 1-2 business days after ...

The main difference between buying directly through Magnum Bikes versus purchasing from a local dealer is building a relationship for the life of your e-bike. We highly recommend purchasing through...

Magnum Bikes does not currently have a referral program. However, if you are a huge Magnum Bikes enthusiast and want to bring your network into the Magnum Family, please reach out to us at Info@Mag...